Group Headquarters

The Old Post House,
18 London End,
Beaconsfield, HP9 2JH

German Office

aura Europa GmbH
Gartenstraße 3
51379 Leverkusen

We want to hear from you.

If you are interested in finding out how we can support your Customer Experience; drive Brand improvement; want to find out more about what we do or are interested in working for us; please fill out the form below, hit send and we will do the rest:

Drive Improvement Across Your Business With The Leading Interactive Customer Experience Web Platforms.

Our best-in-class, interactive Customer Experience Management web platform allows you to drive measurable improvement in system processes across your entire business(es). Our modular, cost-effective CE solutions allow you to build your own bespoke platform and directly interact with customers at multiple touch points throughout the customer journey, in real-time.

Designed specifically to improve your Customer Experience, our interactive software features the very latest in engaging dashboards, UX, omniview feedback, analysis mechanics and action plans.

Our products are recognised industry-wide for their ability to improve Customer Experience, drive Brand improvement and supporting Brands to win awards.


Supersite V5:

  • Customised, off-the-shelf cross-industry CE Platform
  • 5th Generation of a market-leading CE Measurement tool
  • Modular flexibility with options for customisation

Supersite V5 – Feature Summary:

  • Scoring and Information Dashboards
  • Individual Customer Feedback
  • Real-Time Reporting
  • Customer Case Management
  • Individual Retailer Action Plans
  • Mobile CEM
  • Public Ratings & Reviews
  • Customer Experience Analysis
  • Customer Journey Record
  • CRM Integration

 Supersite V5 - Modules:

  • Customer Feedback
  • Customer Alerts
  • Action Planning
  • Data Performance Tracker
  • Customer View
  • Analysis Cube
  • Document Exchange
  • Mystery Shopping
  • 5-Star Ratings & Reviews

Many other additional options available including: Traffic Monitor, Single Sign-on, Email Notifications, Flexible Reporting, Hot Alerts, Appeals, Chrysalis Data Uploader, etc.


Find out how best in-class Customer Experience Platform, Supersite, can support your business.